Resetting these devices erases any custom settings and returns the device back to how it was when it was first purchased. Hardware devices like home network routers, modems, smartphone, and other devices also have factory settings.
Need to back-up and remove all personal data because you plan on selling the computer or giving it away. Want to remove all old software and programs and get it back to how it was when you first purchased it. Serious data corruption or other serious error that cannot be resolved. If you've lost your restore disc, only your computer manufacturer can provide a replacement. Today, many newer computers no longer use restore discs and instead have a hidden partition on the hard drive to restore factory settings. Restoring a computer to its factory settings often requires a restore disc, included with or made from software included with the computer. A factory reset is often performed before a computer is sold to help resolve any software issues or eliminate the previous user's profile and personal data. Restoring a computer back to its factory settings means everything is erased from the hard drive and replaced by the original software, drivers, and operating system. If you want to erase your files, under Remove everything and reinstall Windows, click on Get started.Alternatively called a factory reset or factory restore, a computer's factory settings are the settings the computer had when it was first purchased. If you want to keep your files, under Refresh your PC without affecting your files, click on Get started. Click on Update and recovery > Recovery. 
If you're using a mouse, point to the screen's upper-right corner, move the mouse pointer down, click Settings, and then click Change PC settings.
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. Under the section named Reset this PC, select Get started, and then choose from the options and/or settings depending on whether you want to keep your files. 
Select Settings > Update & Security > Recovery. Under the section named Reset this PC, select Get started, and then choose from the options and/or settings depending on whether you want to keep your files.
Open the Start menu by clicking on the Windows icon on the taskbar.
Even though you can re-install your Windows OS while keeping your files, you should always back up all the sensitive files in case something goes wrong during the re-installation process.
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